Emergency Work Orders
Residents are advised to go to the information desk, or contact their Resident Assistant if they have an Emergency Work Order. This may include:
- Any water leaking into the room
- Any water leaking within the room
- Heat does not work
- Broken or missing window
- A non-secure entry door
Online Work Order
If a resident has any issues with their room, they may put in a work order for their room in the University Housing Work Order Form.
When students submit a work order form, they will be requesting a time frame during weekdays for Campus Facilities to come and address any issues. Students may be asked to leave the room and/or apartment while Campus Facilities is addressing work order concerns, and will be required to wear masks while Facilities is in the apartment/room.
Students should never attempt to fix any problem in the room. They should place a work order in the online Work Order system.
Any problems that residents do not report become the residents’ responsibility. If damage occurs because a resident failed to report the problem in a timely manner, the resident will be charged. Students may be liable for a charge if they necessitate any unusual housekeeping or maintenance service. Students may be liable for negligence penalties if they do not report problems which result in larger problems.
Cable and Internet Work Orders
Any issues with Cable or Internet Access should go through the Help Desk for further assistance by emailing helpdesk@ltu.edu.
Laundry Work Orders
Is a machine out of order? Download the CSC Service Works Service Request App. Scan the bar code on the machine using the app to create a service request, which you can then customize by choosing from a list of common service options.