Managing a Global Workforce

This course studies principles, techniques and strategies to manage a global workforce in a multi-cultural organization. The course explores differences in cultures, the origins of cultural differences, and the multiple and diverse impacts culture has on the management of human resources and performance of global organizations. Issues encountered in recruiting, selection, training, and retaining a skilled global workforce are addressed. The course also examines differences in ethical systems, values and beliefs, and their impacts on the practice of management, and on individual and organizational performance.